Nationwide perishable shipping · Select your delivery date at checkout

Policies

Shipping, returns, gift vouchers, privacy and accessibility.

Shipping Policy

We ship perishable seafood anywhere in the continental United States. Orders must be placed by 1:00 PM Eastern to ship the same business day.

Delivery dates are selected at checkout and are limited to dates our kitchen and carrier can meet for your ZIP code. We do not deliver on Sundays, and Saturday delivery is unavailable in most zones.

Every order ships in an insulated container with frozen gel packs. Refrigerate all products promptly upon arrival.

Returns & Refunds

Because our products are perishable, we cannot accept returns. If your order arrives damaged, warm or incomplete, contact us within 24 hours of delivery at 410.727.4898 and we will make it right.

Orders may be changed or cancelled up until 1:00 PM Eastern on the business day before the scheduled ship date.

Gift Voucher Terms

Gift vouchers carry no delivery date. The recipient selects an eligible delivery date when redeeming.

Vouchers may be applied to any online order and can be used across multiple orders until the balance is exhausted. Vouchers are not redeemable for cash and do not expire.

Privacy Policy

We collect only the information needed to fulfill your order: name, contact details, shipping address and payment confirmation.

We never sell customer information. This prototype does not process real payments or store personal data on a server.

Terms of Service

Prices and availability are subject to change. Market-price items are confirmed at the time of packing.

By placing an order you confirm that someone will be available to receive and refrigerate a perishable shipment on the selected date.

Accessibility Statement

We aim to meet WCAG 2.1 AA. This site uses semantic landmarks, visible focus states, keyboard-operable controls, sufficient color contrast and text alternatives for imagery.

If you encounter an accessibility barrier, call 410.727.4898 and we will help you complete your order and correct the issue.